ck71 Terms & Conditions

Introduction and Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ck71 ("the Platform", "we", "us", "our") governing your access to and use of the ck71 website located at https://ck71.io, including all services, features, content, games, betting markets, promotions, and payment functionality made available through the platform.

By creating an account, accessing the platform, or using any service offered by ck71, you expressly acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the complete agreement between you and ck71.

ck71 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

Eligibility and Account Registration

Access to and use of the ck71 platform is subject to strict eligibility requirements. By registering an account, you represent and warrant that all of the following conditions are met:

• You are at least 21 years of age. ck71 does not permit access by minors under any circumstances. Providing false information about your age is a serious violation of these Terms and may constitute fraud.
• You are accessing the platform in a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether your use of ck71 is lawful in your location.
• You are not acting on behalf of another person or entity. Each account must represent a single, real individual using the platform for personal entertainment purposes.
• You have not previously been self-excluded from ck71 or had a ck71 account suspended or terminated for breach of these Terms.
• You are not a politically exposed person, nor are you subject to any financial sanctions that would prohibit you from transacting with ck71.

One Account Per Player: Each individual player is permitted to register and maintain exactly one ck71 account. The creation of multiple accounts — whether under the same identity or different identities — is strictly prohibited. ck71 uses technical and identity-verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended without notice and any balances held across those accounts may be forfeited.

Account Verification (KYC): ck71 operates a Know Your Customer (KYC) process in compliance with responsible gaming and anti-money-laundering best practices. You may be required to submit identity verification documents — including a national identity card, passport, or other government-issued identification — before your account is fully activated or before a withdrawal request is processed. Failure to provide requested documentation within a reasonable timeframe may result in temporary or permanent account suspension.

Accurate Information: You are required to provide accurate, complete, and current information during registration and to update that information promptly if it changes. ck71 is not liable for any losses arising from inaccurate or outdated account information provided by you.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your ck71 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person under any circumstances.

ck71 will never contact you to request your password via email, live chat, or any other communication channel. Any communication purporting to be from ck71 and requesting your password should be treated as fraudulent and reported to our support team immediately.

You are responsible for all activity that occurs under your account, whether or not such activity was authorised by you. If you become aware that your account has been accessed without your authorisation, you must notify ck71 immediately by contacting our support team. ck71 will investigate all reports of unauthorised access promptly, but cannot accept liability for losses incurred prior to notification.

You must ensure that you log out of your account after each session, particularly when using a shared or public device. ck71 recommends using a strong, unique password and enabling all available security features on your account.

ck71 reserves the right to lock or suspend any account that shows signs of compromise, unusual activity, or potential fraud, pending investigation. We will endeavour to contact the registered account holder via the email address on file as soon as reasonably practicable when such action is taken.

Deposits, Withdrawals, and Payment Methods

All account balances on the ck71 platform are held and displayed in Bangladeshi Taka (BDT). No currency conversion is applied to deposits or withdrawals made in BDT.

Accepted Payment Methods: ck71 currently accepts deposits and withdrawals via the following payment methods:

• bKash mobile wallet
• Nagad mobile wallet
• Rocket (Dutch-Bangla Bank mobile banking)
• Upay mobile wallet
• Visa debit and credit cards
• Mastercard debit and credit cards

Minimum and Maximum Transactions: The minimum deposit amount is ৳200. Minimum and maximum withdrawal amounts are displayed in the cashier section of your account and may vary by payment method. ck71 reserves the right to amend transaction limits at any time with reasonable notice.

Deposit Processing: Deposits made via bKash or Nagad are typically credited to your ck71 account balance within 30 seconds of confirmation. Deposits via other methods may take longer depending on the payment provider's processing times. ck71 is not responsible for delays caused by third-party payment processors.

Withdrawal Processing: Withdrawal requests to bKash and Nagad wallets are ordinarily processed within 15 minutes of approval. Withdrawals may be subject to identity verification checks before processing. ck71 reserves the right to request supporting documentation for any withdrawal request, particularly where the withdrawal amount is unusually large or where the account has not previously completed a full KYC review.

Withdrawal to Original Payment Method: ck71 applies the principle of returning funds to the payment method from which they were deposited. If you deposited via bKash, your withdrawal will ordinarily be returned to the same bKash account. Exceptions may be made at ck71's discretion in documented circumstances.

Fees: ck71 does not charge players a processing fee on standard bKash and Nagad transactions. Fees imposed by your bank, card issuer, or mobile wallet provider are outside ck71's control and may apply independently. You are responsible for any such third-party fees.

Anti-Money Laundering: ck71 maintains anti-money-laundering (AML) policies consistent with responsible gaming industry standards. Deposits and withdrawals are monitored for unusual patterns. ck71 reserves the right to delay or withhold a withdrawal pending AML review and to report suspicious activity to relevant authorities where legally required.

Bonuses, Promotions, and Wagering Requirements

ck71 offers a variety of promotional bonuses, welcome offers, reload bonuses, free bet credits, cashback rewards, and seasonal promotions to registered players. All promotions are subject to specific terms and conditions that are published alongside each individual offer. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific terms of that promotion shall prevail.

Wagering Requirements: Most bonus offers are subject to wagering requirements — a specified multiple of the bonus amount (and in some cases the deposit amount) that must be wagered before any winnings derived from the bonus can be withdrawn. The applicable wagering requirement will be clearly stated in the individual promotion terms. It is your responsibility to review these requirements before accepting any bonus.

Eligible Games: Not all games contribute equally to wagering requirements. Live casino games, slots, sports bets, and table games may carry different contribution weightings, which are specified in each promotion's terms. Bets placed on excluded games will not count towards wagering completion.

Bonus Expiry: All bonuses carry an expiry period from the date of issue. Any unwagered bonus funds remaining in your account after the expiry date will be removed automatically. No extension of the bonus period will be granted except at ck71's sole discretion in exceptional circumstances.

Bonus Abuse: ck71 takes a zero-tolerance approach to bonus abuse. Prohibited conduct includes but is not limited to: creating multiple accounts to claim the same bonus more than once; using matched betting strategies to extract guaranteed value from welcome bonuses; placing low-risk hedged bets designed to fulfil wagering requirements without genuine play; and sharing or transferring bonuses between accounts. Where bonus abuse is detected, ck71 reserves the right to void all associated bonuses, cancel pending withdrawals linked to those bonuses, and terminate the accounts involved.

Maximum Withdrawal from Bonuses: Individual promotion terms may specify a maximum amount that can be withdrawn from winnings generated by a bonus offer. Any winnings above this cap may be removed from your account balance at the point of withdrawal without further notice.

Game Rules and Betting Conduct

All games available on the ck71 platform are governed by the rules of the respective game studio or live dealer operator providing those games. It is your responsibility to familiarise yourself with the rules of any game before placing a real-money wager. ck71 is not responsible for losses incurred as a result of a player's misunderstanding of game rules.

Sports Betting: All sports bets are settled in accordance with the official result of the relevant event as determined by the governing body of that sport. In the event of a dispute regarding the result, ck71 will use the official result published by the relevant governing body — including the ICC for international cricket, the BCB for domestic Bangladesh cricket fixtures, and FIFA for football — as the basis for settlement.

Void Bets: ck71 reserves the right to void any bet placed on an event that is subsequently cancelled, postponed without a rescheduled date within a reasonable period, or where the result cannot be officially confirmed. Voided bets will have the original stake returned to the player's account.

Obvious Errors: In the event that ck71 publishes incorrect odds, game results, or payout figures due to a technical or human error, ck71 reserves the right to correct the error and void or re-settle any affected bets accordingly. No player may claim winnings based on an obvious error, and ck71 will not honour payouts that result solely from such errors.

Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all games and betting markets. These limits are displayed within the relevant game interface or betting market and may vary by game, market, and player account status. ck71 reserves the right to amend stake limits at any time.

Prohibited Activities and Fair Play

The following activities are strictly prohibited on the ck71 platform. Engaging in any prohibited activity may result in immediate account suspension, termination, forfeiture of balances, and referral to relevant authorities where applicable:

• Fraud and Misrepresentation: Providing false identity information, age misrepresentation, or impersonating another individual during registration or at any subsequent point.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, including but not limited to poker, live dealer games, and multi-player casino titles.
• Automated Play: Using bots, scripts, macros, artificial intelligence tools, or any other automated software to place bets or interact with the platform in place of genuine manual play by the account holder.
• Exploitation of Errors: Deliberately exploiting any technical error, software bug, or pricing mistake to generate profit. Any winnings obtained through the deliberate exploitation of such errors may be voided.
• Chargebacks: Initiating a chargeback, payment reversal, or dispute through a payment provider for a deposit that has been wagered on the platform. ck71 treats chargebacks as potential fraud and will investigate accordingly.
• Money Laundering: Using the ck71 platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of funds. ck71 cooperates fully with relevant authorities in all money-laundering investigations.
• Minors Accessing the Platform: Knowingly allowing a person under the age of 21 to use your account, or registering an account on behalf of a minor.

Responsible Gaming

ck71 is committed to providing a safe and responsible gaming environment. Gambling is intended as a form of entertainment and must not be viewed as a source of income or a means of resolving financial difficulties. ck71 strongly encourages all players to gamble within their means and to seek help if gambling begins to negatively affect their wellbeing, finances, or relationships.

The following responsible gaming tools are available to all registered players directly within their account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Loss Limits: Set maximum loss thresholds over defined time periods to prevent unplanned losses.
• Session Time Reminders: Configure alerts to notify you when you have been playing for a specified period of time.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks) without closing it permanently.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the platform. Self-exclusion is immediate and irreversible for the duration of the exclusion period chosen.

For comprehensive guidance on responsible gaming, recognising problem gambling behaviour, and accessing support resources available in Bangladesh, please visit our Responsible Gaming page. ck71's customer support team is also available 24/7 to assist with the activation of any responsible gaming tool.

ck71 is a platform for adults aged 21 and above only. Players who suspect they may be exhibiting signs of problem gambling are encouraged to use the self-exclusion tool immediately and to seek professional support.

Intellectual Property

All content on the ck71 platform — including but not limited to the ck71 brand name, logo, website design, graphics, text, software, game interfaces, audio, video, and all other materials — is the exclusive property of ck71 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ck71 platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written authorisation from ck71.
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any part of the platform's software or codebase.
• Use the ck71 brand, logo, or any other proprietary material for any commercial purpose.
• Frame or mirror any part of the platform on another website without express written consent.

Game content provided by third-party studios — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of those respective studios and is subject to their own licensing agreements with ck71.

Privacy and Data Protection

ck71 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the ck71 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ck71 uses SSL encryption across all data transmissions between your device and our servers. Account passwords are stored using industry-standard one-way cryptographic hashing. We do not store complete payment card numbers on our servers — card transactions are processed through PCI DSS-compliant payment gateways.

ck71 will not sell, rent, or share your personal data with unaffiliated third parties for marketing purposes without your explicit consent. We may share data with identity verification providers, payment processors, and fraud prevention services as necessary to operate the platform and comply with our legal obligations.

Limitation of Liability

To the fullest extent permitted by applicable law, ck71 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute goods or services.

ck71 makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free of viruses or other harmful components. Scheduled and unscheduled maintenance, third-party service outages, and circumstances beyond ck71's reasonable control may cause temporary unavailability of the platform or specific features.

ck71's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your ck71 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits ck71's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Amendments to These Terms

ck71 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — ck71 will endeavour to provide reasonable advance notice via the email address registered to your account or by displaying a prominent notice on the platform.

Your continued use of the ck71 platform following the publication of amended Terms constitutes your binding acceptance of those changes. If you do not agree with the revised Terms, you must stop using the platform and may request the closure of your account by contacting our support team.

The version of the Terms that was in effect at the time a specific transaction, bet, or event occurred will govern any dispute arising from that transaction, bet, or event, unless the amended Terms provide otherwise.

Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the operation of the ck71 platform. You agree that any dispute arising out of your use of the platform shall first be submitted to ck71's internal dispute resolution process by contacting our customer support team.

Internal Dispute Resolution: ck71 is committed to resolving player complaints fairly and promptly. If you have a complaint regarding a game result, a transaction, a bonus settlement, or any other aspect of the platform, you should contact our support team at [email protected] providing full details of the complaint. ck71 will investigate and respond to all formal complaints within a reasonable timeframe.

ck71 will make every reasonable effort to resolve disputes through direct negotiation before any formal proceedings are initiated. This clause does not limit any rights you may have under applicable consumer protection laws in your jurisdiction.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ck71 support team using the following details:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: All emails are acknowledged within 24 hours; most queries are resolved within 48 hours
• Live Chat: Available to logged-in players directly from the ck71 platform interface

Please note that the email address above is provided as plain-text contact information. ck71 does not accept service of legal documents by email without prior written agreement.

By using the ck71 platform, you confirm that you are at least 21 years of age, that you have read and understood these Terms & Conditions in full, and that you agree to be bound by them. These Terms were last updated on 1 January 2026.